Joined: Feb 2010
May 09, 2010 09:02:44 AM
Bum Luvin Criminal Wrote:Your still not listening.
Microsoft will REPLACE or FIX any broken 360s due to the red ring of death, they have stated a 3 year warranty on this fault, thus meaning ANYONE who has a red ring of death, can send thier consoles off to microsoft, they either fix it or replace it, within like 2 weeks in a few cases ive heard of (and mine! lol), So you dont need a protection plan, also my friends 360 was a first generation and it was over 3 years old and they outright replaced it when it broke, honestly microsofts customer service is awesome, they also give you one month free of XBL as a gesture of good will when you get back your fixed console.
Sony do none of this, after experiancing problems with both consoles, microsoft fixed thier fuck up and kept my business, sony refused and lost it.
I'm glad you had a fairytale experience, I see customers daily that wait over a month just to recieve a refurb (whiiiich is what they send you) to find it dead in the box (really high chance), or dead 6 mo later. I think service plans should be better, last a little longer, and cost less in general. Microsoft doesn't cover the performance of your unit, and they just cover 3 red lights for three years, everything else is 1 year. If they were accountable for their product, and the wellbeing of their customers they would have reduced the margin in their console and put more reliable parts in it.
Spanning anywhere from 3-6 years in length, plans cost 50-90$. Buy the whole unit on a mastercard or visa with the plan and the credit card company will double the length of your service contract. Sweet, now I have twelve years on a PS3 with a contract that gaurentees upgrade replacement. Somebody is getting a free PS4 in the future.