Despite receiving critical acclaim, Mass Effect 2 is struggling due to some unfortunate issues with the game's safe files. However, they should at least take solace in the fact that BioWare are investigating the problems.
Many users are reporting that their save files are randomly corrupting, and that in some instances, users have had their HDD completely reformat itself.
On the BioWare forums, Chris Priestly said: "Just to make it clear, we are aware of this issue and are working to understand what is occurring and how we can fix it.
"If you are encountering this issue, please provide details about your PS3 and your playthrough," he continued.
For now, just cross your fingers and hope it doesn't affect you until they find a fix.