Soon after the PS4's launch in North America, Sony revealed that around 0.4% of PS4 consoles were expected to have hardware problems. However, as more issues start to get reported, Sony decided to change the PS4's hardware failure rate from 0.4% to 'under 1'.
"There have been several issues reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of PS4 units. We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction," read a statement sent to TechRadar by an SCEA spokesperson.
Those who are having issues with their PS4 don't have to worry about waiting for a repair or replacement as Sony revealed that that all faulty PS4 consoles will be exchanged immediately. All that players have to do is call Sony's support line, with the exchange being immediate with expedited shipping.
The PS4 is now available in North America, and will launch in Europe on the 29th of November.